Frequently Asked Questions

Where can I find the Wi-Fi password?

The Wi-Fi password can be found on the display stand on the dining table.

You will automatically receive access codes one day before arrival.

Check-in is self-service, so you can check in at any time.

On the dining table, where you found them.

You can press the arrow button on the keypad at the apartment door once, and the door will lock automatically.

Yes, all guests must complete the registration form. At the request of the city, we are obliged to be able to present this information.

The instructions are located in the cabinet next to or below each appliance.

Strollers must be brought into the apartment. Strollers may not be stored in the hallway.

Close